Last Updated: July 6, 2026
This Privacy Policy explains how High There and our related companies, brands, websites, and ecommerce stores collect, use, protect, and disclose information.
By using our websites, placing an order, creating an account, subscribing to emails or text messages, or contacting us, you agree to the practices described in this Privacy Policy.
We may collect information you provide directly to us, including:
We may also automatically collect certain information when you visit our websites, including:
We use your information to operate our business, including to:
We may use customer information across our related companies, brands, websites, ecommerce stores, and affiliated business operations.
This means that information collected on one website or through one brand may be used by another related brand or company under our ownership or control for customer service, order history, marketing, analytics, fraud prevention, compliance, and business operations.
We do this to provide a more consistent customer experience across our businesses.
We do not sell your personal information to unrelated third parties. We also do not share your personal information with unrelated third parties for their own independent marketing purposes.
We may use platforms such as Omnisend to manage email marketing, SMS marketing, automation, abandoned cart messages, customer segmentation, and promotional campaigns.
If you subscribe to our email or SMS marketing, we may use your information to send:
You can unsubscribe from marketing emails using the unsubscribe link in any email. You can opt out of SMS messages by following the instructions provided in the message, such as replying “STOP.”
Even if you opt out of marketing, we may still send transactional or service-related messages, such as order confirmations, shipping notices, account alerts, or legally required notices.
Our websites may use cookies, pixels, tags, and similar technologies to:
Some cookies are necessary for the website to function. Others help us understand how customers use our websites or help us measure advertising and marketing performance.
You can control cookies through your browser settings. Blocking some cookies may affect website functionality.
When you place an order, we collect and use information needed to process payment, fulfill the order, provide tracking, handle returns or support, and maintain business records.
Payment information may be processed by third-party payment processors. We do not intentionally store full credit card numbers on our own systems.
We may share necessary order and shipping information with service providers such as payment processors, ecommerce platforms, shipping carriers, fulfillment providers, fraud prevention tools, tax tools, hosting providers, and customer service platforms.
These providers are only given the information reasonably necessary to perform services for us.
We may disclose personal information to:
We do not sell personal information to unrelated third parties.
We use reasonable administrative, technical, and physical safeguards to protect personal information.
However, no website, ecommerce platform, payment system, email system, or internet transmission is completely secure. We cannot guarantee absolute security, but we work to protect customer information using commercially reasonable practices.
We keep personal information for as long as needed to:
When information is no longer needed, we may delete, anonymize, or securely retain it as required by law or business necessity.
You may have the right to request that we:
To make a privacy request, contact us using the information below.
We may need to verify your identity before completing certain requests.
Our websites are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Certain products or services may be intended only for adults who meet applicable age requirements. We may use age verification or compliance tools where required.
Our websites may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of those third parties.
You should review their privacy policies before providing information to them.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
Your continued use of our websites after changes are posted means you accept the updated Privacy Policy.
For privacy questions or requests, contact us at:
High There
Email: support@highthere.cloud
